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MaeCo Automations

The Future of Medical Communication

Intelligent Voice Agents for Modern Healthcare Practices

The Current Reality

  • Front desk staff are overwhelmed with routine calls.
  • 30% of patient calls go to voicemail and are never returned.
  • High staff turnover due to burnout from repetitive tasks.
  • Inconsistent patient experience and long hold times.

Lost connections = Lost revenue

Enter The Intelligent Voice Agent

A dedicated, AI-powered receptionist that answers every call, 24/7.
Conversational, empathetic, and integrated directly with your practice.

How It Works

1. Patient Calls

Patient dials your existing office number.

2. AI Listens

Advanced speech recognition transcribes intent instantly.

3. AI Responds

Natural, human-like voice provides answers or takes action.

4. Admin Updates

Appointment booked directly in your EMR/Calendar.

Use Case: Appointment Scheduling

  • Handles new patient intake
  • Verifies insurance information
  • Finds first available slots in real-time
  • Sends confirmation SMS instantly

"I'd like to book a cleaning for next Tuesday."

"I can help with that. I have a slot at 2 PM or 4 PM next Tuesday. Which works best?"

Use Case: Post-Op Follow Up

Proactively reach out to patients 24hrs after surgery to check on recovery.

  • Logs pain levels
  • Escalates to nurse if metrics are alarming
  • Reduces readmission rates

Enterprise-Grade Security

Your patient data is sacred. We treat it that way.

HIPAA Compliant

Full BAA implementation and compliant data handling processes.

SOC 2 Type II

Audited controls for security, availability, and confidentiality.

End-to-End Encryption

Data is encrypted at rest and in transit using AES-256.

Seamless Integration

Epic
Cerner
AthenaHealth
DrChrono
Salesforce
HubSpot
Zapier
Custom API

We connect directly to your source of truth.

The MaeCo Advantage

Latency

600ms

Industry leading response time. Feels like a real human conversation.

Accuracy

98.5%

Medical term recognition trained on millions of records.

Availability

24/7/365

Zero sick days. Zero holidays. Always answering.

Return on Investment

$45k

Cost of 1 Full-time Receptionist

vs
$5k

Annual cost of MaeCo AI Agent

Capture 100% of missed calls. Increase bookings by 25%.

Live in 10 Days

1

Kickoff

Requirements gathering & EMR access.

2

Configuration

Custom scripting & voice training.

3

Testing

Sandbox verification & QA.

4

Go Live

Calls are routed to your AI agent.

"

We reduced our missed call rate from 22% to near zero in likely the first week. The patients don't even realize they're talking to a robot half the time. It's improved our booking efficiency drastically.

D
Dr. Sarah Mitchell
Director, Bayside Dental Group

Ready to Transform Your Practice?

Stop losing patients to voicemail. Start automating your front desk today.

© 2026 MaeCo Automations. All rights reserved.

ROI Calculator

Compare the full cost of receptionist(s) vs MaeCo AI Agent.

Cost per receptionist (monthly)

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Converted using 173.3 hrs/month (40 hrs/week × 52 weeks ÷ 12).

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Total receptionist cost (monthly)
MaeCo AI Agent (monthly)
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